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Electric Bikes / Electric Bike
The Vivi electric mountain bike comes equipped with a 500W brushless motor, capable of delivering peak power up to 780W. This powerful motor allows the bike to reach a maximum speed of 22 mph. Whether you’re commuting, camping, or just traveling, the Vivi electric bike is the perfect choice for your transportation needs.
Powered by a 48V/374.4Wh lithium-ion battery, the Vivi electric bike can achieve a range of 25-50 miles in pedal-assist mode. The battery is designed to be removable and easy to charge, with a charging time of about 4-6 hours. Additionally, the bike is equipped with a battery lock that requires a key to turn on, reducing the risk of theft. The Vivi e-bikes are UL 2849 certified, ensuring top-level safety and performance.
The Vivi e-bike features advanced mountain bike configurations, including: - Professional 21-Speed Gear Shifting: Easily adjust your speed for different terrains. - High-Strength Aluminum Suspension Fork: Provides a smooth and comfortable ride. - Sensitive Front and Rear Disc Brakes: Ensure safety and control, even in challenging conditions. - Aluminum Alloy Frame: Lightweight and strong, perfect for mountain terrain. - Bright Headlights: Illuminate your path at night, ensuring safe riding conditions.
The Vivi ebike offers five working modes to fit your needs: - Pure Electric Mode: Get a boost from the electric motor. - Pedal Assist Mode: Enhance your pedaling effort and speed. - Pure Pedal Mode: Pedal without using the battery. - Cruise Control Mode: Maintain a consistent speed with ease. - Walk Assist Mode: Engage the electric motor to assist during inclines.
Steps to Enter Pure Pedal Mode: 1. Turn on the battery switch. 2. Turn on the display. 3. Set your desired speed. 4. Twist the throttle to start.
The Vivi electric bicycle is 85% pre-assembled, making it easy to set up. Installation instructions are available on the homepage. If you encounter any issues during use, reach out to our customer support team. Providing photos or videos will help us address the problem more quickly and efficiently.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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