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This store has earned the following certifications.
Electric Bikes / Electric Bike-4
The arc low-step frame of this ebike makes it exceptionally easy to get on and off, enhancing your riding experience. With the ability to adjust both the handlebar and seat height, you can achieve a perfect fit tailored to your needs. Ideal for riders ranging from 4'8" to 6'2", this ebike is a great choice for women, youth, and men alike.
Featuring a powerful 500W brushless motor, this ebike excels in intelligence, efficiency, and safety. Enjoy smooth and efficient power for daily commutes and adventurous excursions. The motor’s low no-load current ensures reliable performance.
Equipped with a 48V removable battery, this ebike offers a range of 25 to 31 miles in pure electric mode and 44 to 50 miles in pedal-assist mode per charge. The battery is housed in a waterproof bag, providing further protection. UL 2849 certified, the battery ensures safety and reliability.
The sturdy suspension fork effectively absorbs shocks, ensuring a smooth and comfortable ride. Dual disc brakes provide excellent stopping power, allowing for precise and quick braking even in wet conditions. Safety and agility are prioritized in every ride.
All VIVI ebikes come 85% assembled, making setup hassle-free. We offer a 1-year guarantee on our ebikes and a professional service team ready to assist. Our team replies within 24 hours to any questions or concerns you may have. Trust in our commitment to providing top-notch service and support.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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